BUT cleaning the mirrors can fix the error most of the time. Now look down and you will see a mirror. Then maybe I should clean up the one, or was it two, in the basement. Sometimes with the power off if you remove the toner cartridge and then tilt the unit on the left side the scanner will move by itself. Now do not put the glass back on yet. Use a dry q-tip and clean the mirror a couple of times and then move the scanner back towards the right and then use the pliers to move it the rest of the way to the right side. Not sure which drivers to choose?

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HP LJ scanner unit | FixYourOwnPrinter

Select 3380scanne desired files and choose ‘Download files’ to start a batch download. It sometimes surprises me how little dust there is on the mirrors, but it must be enough to cause the problem because cleaning them always fixes it.

Email list of drivers. I have checked the cables and power to the scanner unit, which looks fine. You can order from HP directly Remove the screw and then remove the glass. This tool applies to Microsoft Windows PC’s only. Bought mine in 05 and used the heck out of it.

Last Drivers  ATI X3200 DRIVER

Raise 338s0canner ADF and on the left side is a small strip of glass covered by a small plastic piece held in place by one screw. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Rgds to all the techies. That will move the scanner into position under the small glass. The list of recommended drivers for your product has not changed since the last time you lh this page. They are the ones that pull and push the scanner head back and forth. It may not appear to be dirty but usually there is a fine film over it which prevents the scanner from calibrating and giving you the error.

No other info is available. Is my Windows version bit or bit? It may look clean but it has a film on it that prevents the scanner l calibrating. Plug in the unit and see if it comes to ready.

I hope I didn’t turn it into a paperweight Europe, Middle East, Africa. Download list – Download multiple 3380scannef at once View, edit and download your entire list of software and drivers here.


When the scanner is almost over the opening use 3380scanned fingernail to move it the rest of the way. I just fixed my HP scanner error!!!

It worked, scanner moved back to the right. How long a warranty do you put on the repairs when you clean them?

HP LJ 3380 scanner unit

No software or drivers are available for this product with the selected 3380scannr system. This could take up to 3 minutes, depending on your computer and connection speed.

You could try disassembling ans cleaning it first. Please make a different selection, or visit the product homepage.

HP LaserJet Flatbed Scanner Assembly – QuikShip Toner

How do I get the grinding noise to stop? Disassembling and cleaning it might help. Choose ‘Refresh’ to update the list. Then you just shut the printer down or if there’s no switch, pull the plug. Just worked for me too!!