Did you call Hp about getting the original software? Please enter a valid email address. Javascript is disabled in this browser. Posted on May 02, Your answer needs to include more details to help people. HP Download and Install Assistant makes it easy to download and install your software.

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Select an operating system and version to see available software for this product. The ability to turn on the TMA lamp.

Hp 3970 scanning slides

HP encountered an error while trying to scan your product. Mine is version 5. Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. Have you checked the cord from the scanner lid to the scanner base.

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HP Customer Support – Software and Driver Downloads

If the TMA self test results were as described above, then the test was successful. More Print this page Share this page.

A registry edit is a last resort tempt to find the software. Geek-9pm Posts Over: Help, how can I use the slide scanner element? HP has scanned your product but currently has no suggestions for driver updates.

However it only lets them scan using the flatbed scanner. Press and hold the Copy and E-mail buttons down, and connect the power cable to the scanner. Login to post Please use English characters only.

Leave the power module connected to the power source. Posted on Jan 02, This page requires Javascript.

This page requires Javascript. We were unable to retrieve the list of drivers for your product. Click “Add” to insert your video. With renewed thanks, J. When the button on the lid 2nd from left is pressed this opens a window HP Scanning. Cindy Wells Level 3 Expert Answers.


scanning negatives with hp scanjet

Do I need to download scanjft to make it work? How does HP install software and gather data? Press and hold the Scan Picture and Scan Slides and Negatives buttons on the front panel, and connect the power cable to the scanner. The Virtual Agent is currently unavailable.

Here’s a link to this great service Good luck! See your browser’s documentation for specific instructions. It’s worth a thousand words.

The Virtual Agent is hhp unavailable. How can this be resolved.