The list of all available drivers for your product is shown above. How can this be resolved. Have you checked the cord from the scanner lid to the scanner base. The Virtual Agent is currently unavailable. Press and hold the Scan Film and Copy Insert buttons down, and set the power switch to the On position.

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Place your slides or negatives into the appropriate template.

Tell us some more! It seems that the computer that you are trying to download on is a goverment computer and its policy is not allowing that.

Les Dickinson Level 3 Expert Answers. The email address entered is already associated to an account.

Answer questions, earn points and help others Answer questions. Sorry for bothering you unduly, and thanks again. Les Dickinson Level 3 Expert Answers. Lately during the filling cycle water hammer is occurring. This page requires Javascript. Posted by joabittner on May 02, Instant Repair Help over the Phone 6ya.

Here’s a link to this great service Good luck! Years ago for an even older scanner I had to get a Kodak file hack to get the legacy scanner to work with Windows XP.


Scans the item and sends it to the default printer to make copies. Cindy Wells Level 3 Expert Answers. My experience with HP has been great, except for the fact that their software is ridiculously large, and filled with fairly useless add-ons. I’m in the same boat Hi, If you’re referring to a paper size slide for presentation, all you need is just place it under a white paper then scan as usual.

Hp scanning slides – Fixya

You can’t post conmments that contain an email address. The Virtual Agent is currently unavailable.

I followed the instructions, but for some reason the dialog boxes mentioned in the instructions are not coming up for instance the one that says “slides from Transparent Materials Adapter TMA”.

How can this be resolved.

HP Scanjet Scanners – Performing a Transparent Materials Adapter (TMA) Self Test

Press and hold the Scan button and Scan Film button, and set the power switch to the On position. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Asia Pacific and Oceania. I don’t see my operating system.


Thank you, Geek, for prompt reply, but I don’t know what an adapter is? Please try again shortly. With the power module connected to the power source, connect the power module cable to the multifunction cable.

HP ScanJet need the software to use the TMA – HP Support Community –

Page 13 of the users manual covers scanning from negatives and transparencies: Dec 22, HP Scanjet Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

With renewed thanks, Guzeppi.

Forum only search News: Then the scanner firmware knows how to run which hardware to do what.