You may have to register before you can post: Javascript is disabled in this browser. For 30 Days if the item stops functioning we will repair or replace it with a comparable unit. If i do need to replace it can you point me to a good “cheap” place to buy Ive opened and repaired laptops before. Select New and Multi-String Value. Whenever a User Account Control window opens, click Continue.

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If not go to add hardware and add it back.

HP Compaq 6715b Dvd-rom Drive Gcc-c10n 443901-001

If you have any issues please contact them directly for repair or replacement information. This drive comes with Light-Scribe labeling technology. Select the drive name, click the uninstall button, and wait about five seconds.

Use Step 4 to remove associated control filters from the registry.

See your browser’s documentation for specific instructions. Click Start ce, and enter ” regedit ” into the Start Search field. But i think the device comes with the driver on it and the real issue may be that there not talking correctly. If the drive name still does not appearreplace the cable, the drive, or have the computer serviced. Example of message in Roxio Creator Basic 9.


Subscribe to our newsletter. For more information, you can read the Microsoft support article Optical drives do not work as expected after you upgrade a computer to Windows Vista in English. For 1 year if the item stops functioning we will repair or replace it with a comparable unit.

HP Compaq b b p DVD-RW Drive ADA TC0 No Faceplate

Europe, Middle East, Africa. Write Your Own Review You’re reviewing: Subscribe to our Newsletter. Please contact us for return instructions before sending the unit back. Every effort has been made to ensure the accuracy of all information contained in this items description.

Reset the computer power Under certain writing conditions the drive might lose communication with Windows – even after restarting Windows. Check the drive cables Perform fd steps in this section to check the drive cabling:.

We will cover this item for 90 Days from the date of purchase. Gently remove and reinsert the CD drive data cable from the connector on the motherboard.

HP Compaq 6710b 6715b 8510p DVD-RW Drive AD-7561A 445961-TC0 No Faceplate

The disc drive should now be recognized by your recording software. Replacing the side panel. If Windows recognizes the drive, vvd are finished. This item is covered by a 1 year warranty from the manufacturer.


Close the registry editor and restart the computer. Select New and Multi-String Value. If a drive name is shown with an alert icon the drive icon is marked with an alert symbol,double-click the drive name to find more information.

The computer must be restarted after installing Roxio Creator before the drive will be recognized. Make sure you have selected this exact key name. And you can follow this one: If error code 101931 c, 3239 or 41 is shown inside Device Status, a problem exists with the integration of previous CD burning software.

Compaq laptop cd/dvd drive not working!

The edges of metal panels can cut skin. For more information refer to Error in Roxio Creator Basic: How does HP install software and gather data? Be very careful to not dislodge other ccd.