Click to open Device Manager. David Payne Level 3 Expert Answers. All looks good but if there is a DVD in the drive XP will not copy files to the drive in order to burn them. Helpful 0 Not Helpful 1 Comment Flag. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

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New PC, used the dvd burner once, on playback on dvd player the dvd skips and pauses.

Philips Dh-16a1l 16x Dvd±rw Dual Layer 2mb Lightscribe HP 5188-7537 Va467

Although, I’ll be glad to be proven wrong on this one. It opens and closes but in device manager there is the yellow question mark. How satisfied are you with this svd Thanks Posted by Seanwho on Feb 10, This was my business’ last purchase of any HP hardware, we have had enough of the fried laptop mobos and issues as such.

How can this be resolved.

ATAPI DVD A DH16A1L not reading blank dvd’s

The pc doesn’t recohnize the DVD deck. DVD playback options for Windows http: The only real solution is to purchase a new drive temporarily, since dvr DH16A1L firmware update is precariously a “Vista Only” update. If you didn’t there are most likely problems with vista drivers colliding with Dh16a1 drivers, even though vista is gone.


The trouble shoot page says “This device cannot start. Here is a link to google to search for driver software: Manasa Sirahatti Replied on March 1, Posted on Feb 10, Thanks for marking this as the answer.

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If you still experience problems with the disc, make sure that the sound card in the computer is compatible with the DVD drive. Thanks Hi, I am pretty sure this is a problem with the OS sh16a1l inccorect driver. Unplug any cables that are connected to the video outputs of the computer.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

If it doesn’t then continue the instructions. Note Many video adapters help decode DVD discs. Click “Add” to insert your video.

atapi dvd a dh16a1l is not working properly with windows 8 – Microsoft Community

Get the latest drivers from the HP website. If you still experience problems with the disc, go to step 2. I hope everyone follows suit. The drive will play dvd movies but when i put in a blank dvd it recognises it as a blank cd on the cd drive not dvd drive. Unplug any cables that are connected loadTOCNode 3, ‘moreinformation’ ; a.


Philips Dha1l 16x Dvd±rw Dual Layer 2mb Lightscribe HP Va | eBay

More Print this page Share this page. Anonymous Apr 02, PC HP is barely a week old.

TrevorT2 Apr 01, aa Try to clean the lens of the dvd by using a cd lens cleaner. Thanks for your feedback, it helps us improve the site. Have tried to find drivers for the dvd drive for XP but to no avail.